Telemarketing Best Practice
A positive telemarketing call every time
If you want to make sure your outbound telemarketing campaigns go well, you need to look after many different groups of people, not least your own agents.
DLG and PDV have been managing call centres for over 16 years. In that time we have learned a great deal about positive call experiences. We know for instance that to make positive calls there are many elements to get right and many people to keep happy. We also know that positive calls mean fewer complaints AND more sales.
Our Telemarketing Best Practice guide will provide tips on:
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